Reality VPN
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TERMS OF SERVICE

Parties. These Terms of Service ("Terms") are a binding agreement between ONE PIXEL BLACK LLC, a Wyoming limited liability company ("Company," "we," "us," or "our"), and you ("you," "User"). Our services include the RealityVPN website (realityvpn.com), the RealityVPN apps for iOS, macOS, Android and Windows, the Chrome extension, VPN connectivity, DNS content filtering (ClearWeb ad and tracker blocking and an optional adult-content filter), referral and bonus features, and related support (collectively, the "Service").

By creating an account, installing our apps, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility & Accounts

  1. You must be at least 18, or the age of majority in your jurisdiction. If you set up the Service on a device used by a minor, you represent that you are the parent or legal guardian and accept responsibility for the minor's use.
  2. Keep your account information accurate and your credentials secure. You are responsible for activity that occurs under your account.
  3. The Service is for your personal use only. You may not share, sell, or transfer your account credentials to any other person. If we detect account sharing or unauthorized use, we may suspend the subscription and block access to the Service without refund.
  4. We may refuse, suspend, or terminate accounts as permitted by law.

2. The Service; No Emergency Services

  1. We operate a VPN network with servers in multiple countries; your connectivity may route through various jurisdictions.
  2. No emergency calls. The Service does not support emergency communications (e.g., 911/112). Keep traditional phone service available.
  3. ClearWeb and the adult-content filter work at the DNS level using third-party blocklists. They block domains, not individual pages or content inside apps. Filtering can cause site or app breakage; you accept this risk.

3. Acceptable Use

You may use the Service for any lawful purpose, including P2P file-sharing and torrenting. You agree not to use the Service to:

  1. download, share, or distribute content you do not have the right to share (for example, pirated movies, TV shows, music, games, or software), or otherwise infringe intellectual property rights;
  2. access, store, or distribute child sexual abuse material or any other content that is illegal to possess;
  3. conduct DDoS attacks, scans, brute-force attempts, malware distribution, spam, phishing, or fraud;
  4. violate export controls, sanctions, or applicable law;
  5. circumvent DRM or other copy-protection technology;
  6. harass, threaten, defame, or invade the privacy of others;
  7. interfere with the Service or third-party networks.

Network management. We do not inspect the content of your traffic or monitor what you do online. To keep the network stable for everyone, we may limit bandwidth, ports, or specific types of traffic on individual servers, and we may suspend or terminate an account when we have reliable evidence that it has violated this section.

4. Software License

We grant a limited, revocable, non-exclusive, non-transferable license to install and use our apps solely to access the Service. No reverse engineering, resale, or circumvention of protections.

5. Beta, Changes & Availability

Features may change or be removed. Maintenance, outages, geo-blocking, and performance limits may occur. We may update these Terms; continued use after updates means acceptance (see "Last Updated" date above).

6. Fees & Payments

Reality VPN offers both free and paid plans. Pricing, billing cycles, taxes, refunds, and cancellation terms are disclosed at purchase. Purchases through Apple or Google are governed by their billing and refund policies.

6.1 Price Lock

The price you pay does not increase while your subscription stays active. If we raise prices, the new price applies to new subscriptions — not to yours. The terms below set out exactly how that works, including the cases where an amount you are charged can still change for reasons outside our control.

  1. Tied to the subscription, not the account. For as long as your subscription renews without interruption, it renews at the price disclosed to you when you started it.
  2. If the subscription lapses, the lock lapses with it. If you cancel, let it expire, or a payment fails and is not resolved before the period ends, a later subscription starts at whatever the current price is.
  3. Changing plans starts a new lock. Moving between the weekly, monthly and yearly plans means the price of the plan you move to, locked from that point.
  4. Taxes are separate from our price. VAT, sales tax and equivalent charges are set by your local authorities, are shown at checkout, and can change independently of what we charge. A change in tax is not a change in our price.
  5. App Store and Google Play billing. If you subscribed through Apple or Google, they process the payment and set the local price tier for your region. We will not raise your price. A store may still adjust the local amount when exchange rates or regional tax rules change, and those adjustments follow Apple's and Google's policies rather than ours.
  6. Trial and promotional pricing is not the locked price. Where a plan begins with a free trial or a one-off promotional rate, the locked price is the standard rate of that plan as disclosed at purchase. A trial ending is not a price increase.
  7. If we retire a plan. If we stop offering a plan entirely, we will either keep your subscription running on it at your locked price, or move you to the nearest equivalent plan at no more than your locked price. If neither is possible we will tell you before the next renewal and refund the unused part of the period you have paid for.
  8. You can check us on this. Every price we have charged since launch on 3 August 2025 is published at realityvpn.com, and this clause is what makes that list binding rather than decorative.

7. Referral Program & Bonus Codes

Referral links/codes and bonus codes may be offered and may be capped, modified, or withdrawn at any time. Abuse (self-referrals, fake accounts, prohibited incentives) is forbidden; violations may lead to forfeiture and account termination.

8. Content Filtering (ClearWeb and Adult-Content Filter)

Filtering works at the DNS level using third-party blocklists (currently AdGuard DNS). It blocks domains, not individual pages or content inside apps. It is not a parental-control or monitoring tool: it has no screen-time limits, activity reports, or tamper protection, and anyone with access to the device can switch it off. No filter is perfect; it can over- or under-block and can impair functionality. You remain responsible for supervising minors.

9. Intellectual Property & Copyright Complaints (DMCA)

We respect intellectual property rights. We process valid copyright notices sent to our agent (Section 17) under the DMCA (17 U.S.C. §512), and we terminate, in appropriate circumstances, the accounts of users who are repeat infringers. Our server IP addresses are shared by many users at once and we keep no activity logs, so a notice that names an IP address usually cannot be linked to a particular account. We respond to valid subpoenas and court orders, but can only provide data we actually hold (see our Privacy Policy).

10. Export Controls & Sanctions

You may not use the Service in or for the benefit of sanctioned/embargoed countries, entities, or persons. You represent you are not on any U.S. sanctions list.

11. Privacy; No Activity Logs

We do not log the content of your VPN traffic, the sites or apps you connect to, or your DNS queries ("no activity logs"). We process minimal connection metadata (session start and stop time, server, data volume, and the IP address you connect from) strictly to operate the Service, enforce data limits and these Terms, and troubleshoot, and we delete it within 30 days. We also collect de-identified or aggregated analytics to improve the apps. See our Privacy Policy for details.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES (EXPRESS, IMPLIED, OR STATUTORY), INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE ANONYMITY, UNDETECTABILITY, OR UNINTERRUPTED/ERROR-FREE SERVICE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR SERVICE INTERRUPTIONS. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT.

14. Indemnity

You agree to indemnify and hold harmless the Company and its officers, directors, employees, and contractors from claims, damages, liabilities, costs, and fees (including reasonable attorneys' fees) arising out of your use of the Service or breach of these Terms or law.

15. Term & Termination

We may suspend or terminate access immediately for suspected violations, security risks, fraud, non-payment, or legal/regulatory reasons. Upon termination, your right to use the Service ends; sections intended to survive (including 9–14, 16–18) survive.

16. App Store Terms

If you download from Apple or Google, their terms apply in addition to ours. You must comply with applicable platform policies.

17. Copyright Agent (DMCA)

DMCA Agent: ONE PIXEL BLACK LLC (Attn: DMCA)
Email: hello@onepixelblack.com
Address: 5830 E 2nd St, Ste 7000 #27197, Casper, WY 82609, USA

18. Dispute Resolution; Class Action Waiver (U.S. users)

Binding arbitration. Any dispute with us will be resolved by individual binding arbitration under JAMS or AAA rules, seated in Casper, Wyoming, unless prohibited by law. No class actions or consolidated proceedings. Either party may bring qualifying claims in small-claims court.

Non-U.S./EEA/UK users: Where arbitration/waivers are not enforceable, your local mandatory rights remain.

19. Governing Law; Venue

These Terms are governed by the laws of the State of Wyoming, excluding conflict-of-law rules. Venue for any permitted court action is the state or federal courts located in Natrona County, Wyoming. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

20. Company Contact

ONE PIXEL BLACK LLC
hello@onepixelblack.com5830 E 2nd St, Ste 7000 #27197, Casper, WY 82609, USA

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Terms of Service - Reality VPN